Topic Modeling Example with Support Conversations
Big ups to Kara Woo for pointing me to this blog post tutorial. I followed it very closely, I'm mostly just adding more words around it. What even is Latent ...
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Data Infrastructure Services, Part 5: Web Analytics
We feed both our web analytics tools, Google Analytics and GoSquared, via Segment. This should mean things like page views and definitions of new users shoul...
Data Infrastructure Services, Part 4: Monitoring
tl;dr - We use New Relic, and we have ELK but aren't relying on it much. Despite having been to several meetups at the New Relic offices, I didn't really und...
Data Infrastructure Services, Part 3: Other Data Sources, especially Web Events
This is an area where I feel like there's GOT to be a ton of other solutions out there, but I only know of the one we happen to be using. (1) Please fill me ...
Data Infrastructure Services, Part 2: Getting Data into the Warehouse
That data warehouse isn't too useful until we fill it up with stuff. One of the key sources of data is your transactional database. We happen to be using a t...